Our Leadership Team
In the past four years AAA NCNU has welcomed 1.6 million new Members, grown sales by $1.2 billion and extended our territory to seven states. In 2016, we opened A3Ventures, an innovation laboratory, which launched its first venture in 2017 - the award-winning GIG Car Share service operating in California.
We also introduced the nation’s first self-driving vehicle available to the public, operating on public roads (in Downtown Las Vegas).
Osh joined AAA Northern California, Nevada & Utah in 2012 and brings more than 20 years of diverse experience in organizations that range from burgeoning pre-IPO startups to successful multinational corporations.
Osh oversees the AAA branch office network throughout Northern California, our largest market. His focus is on ensuring our Members are treated to the legendary service the organization is known for while creating an environment for Team Members that sets them up to build successful careers.
Kamili joined AAA Northern California, Nevada & Utah in June 2011 and brings more than 21 years of legal experience.
In her role as the Chief People Officer & General Counsel, Kamili is responsible for managing litigation and compliance issues and overseeing the club’s Human Resources and Learning & Development.
She is also charged with supporting and advising AAA NCNU Board of Directors and Executive management on matters of corporate governance as our General Counsel and Corporate Secretary.
In her current role as Chief Operating Officer, Laura is responsible for leveraging the connectivity between multiple divisions at MWG including Auto Repair, Marketing, Social Impact and Communications. She’s charged with bringing all these divisions together to provide a unified voice for the legendary brand of AAA and added value for our more than 6 million Members.
As a forward thinker, Laura is helping to prepare the organization for what is to come five years from now and beyond, including advancing innovative strategies that allow us to better serve our Members.
Todd joined the American Automobile Association (AAA) in 1996 and currently serves as Chief Experience Officer of AAA Northern California, Nevada & Utah. He brings more than 20 years of extensive AAA leadership experience to his role.
As Chief Experience Officer, Todd is responsible for ensuring AAA’s legendary roadside assistance continues to deliver great value to Members. He leads more than 1,500 Team Members across seven states, including the Club’s fleet of tow technicians and call receivers. His team is focused on developing smart business practices that enhance AAA’s operational effectiveness and improve the Member experience. Additionally, Todd manages our Organizational Readiness, Real Estate, and Community & Advocacy teams.
Before joining AAA, Bruce worked with Fortune 500 companies and Silicon Valley innovators like HP, ArcSight and Symantec, as well as customer-focused companies like OppenheimerFunds and Price Waterhouse. He helped launch and run Technology Angle, a Bay Area company that helps businesses build exceptional IT and security departments.
Mike is President & CEO of AAA Smart Home, the new alarm monitoring and smart home company from AAA.
His team is working to transform AAA Smart Home into the most trusted home security provider in America.
In the past year, he has ushered in a new brand, Member-focused culture, and launched a new product suite.
Real estate development, project management, and operational oversight were part of his purview in this role.
Clay joined AAA Northern California, Nevada & Utah (AAA NCNU) in 2016 with more than 25 years of experience as a chief financial officer.
At AAA, Clay is responsible for the club’s activities in the areas of accounting, financial planning and analysis, investments, and risk management. Clay helps develop enterprise-wide strategies through a financial lens. He also helps create programs and processes that support the AAA mission to deliver legendary Member experiences.
Dustin's relationship with AAA Northern California, Nevada & Utah (NCNU) began in 2012 and he currently sits as the organization’s Deputy Chief Finance Officer.
In that role he’s responsible for overseeing a team of 250+ people managing the daily transactions, close and planning process for NCNU’s +$4 billion business across multiple product offerings.
Dustin started his career at NCNU as an Accounting Reporting Manager and has been promoted several times. He became Vice President, Financial Planning & Analysis in 2017, Senior Vice President, Controller in 2019 and Chief Financial Officer for AAA Smart Home Security in 2020.
Shawn joined AAA Northern California, Nevada & Utah in 2012 with more than 20 years of experience in sales and strategic operations.
Shawn is responsible for the AAA branch office network that spans six states including Nevada, Arizona, Utah, Montana, Wyoming and Alaska as well as call center sales teams in Utah and Arizona.